Course Description

Artificial Intelligence (AI) is transforming the way governments operate by enabling smarter decision-making, improving service delivery, and enhancing operational efficiency. This programme provides participants with an understanding of AI concepts, government applications, implementation approaches, and the ethical, legal, and social considerations associated with responsible AI adoption in the public sector.

Course Objectives

The objectives of the course are to enable participants to:

  • • understand the fundamentals of ai and emerging ai technologies.
  • • explore the potential applications of ai within government services and operations.
  • • identify opportunities for using ai to improve governance and public service delivery.
  • • understand the key considerations for implementing ai solutions in government.
  • • recognise ethical, legal, privacy, and societal challenges related to AI adoption.
  • • promote responsible and transparent use of ai in the public sector.

 

Learning Outcomes

By the end of this course, participants will be able to:

  • • explain key ai concepts and technologies, including machine learning and natural language processing.
  • • identify potential ai use cases within government functions.
  • • understand the steps involved in planning and implementing AI initiatives.
  • • evaluate the risks and benefits of ai adoption in the public sector.
  • • consider ethical principles such as fairness, transparency, accountability, and bias mitigation.
  • • support responsible ai-driven transformation within government organisations.

Topics covered:
  • • Introduction to AI and Its Impact on Government
  • • AI Use Cases in Government
  • • Implementing AI in Government – From Strategy to Execution
  • • Ethical, Legal and Social Implications of AI in Government