Course Description

Digital literacy is essential for improving workplace efficiency, communication, and access to government services. This programme provides participants with fundamental IT skills to effectively use digital tools, productivity applications, and online services while promoting safe and responsible use of technology.

Course Objectives

The objectives of the course are to enable participants to:

  • • develop basic digital skills to improve administrative efficiency.
  • • use essential productivity tools such as Microsoft Word, Excel, and Email effectively.
  • • understand digital government applications and e-services.
  • • apply basic cybersecurity practices for safe digital usage.

 

Learning Outcomes

Upon successful completion of the programme, participants will be able to:

  • • use basic digital tools and government e-services effectively.
  • • create and manage documents, spreadsheets, and professional emails.
  • • apply basic cybersecurity measures to protect digital information.
  • • communicate effectively using digital platforms.

Topics covered:
  • • Introduction to Digital Government Tools
  • • E-HR and Digital Applications
  • • Electronic Document Management System (e-DMS)
  • • Government Mobile Applications (Maupass, Mausign, MWA)
  • • Accessing and Using E-Services
  • • Productivity Software and Digital Communication
  • • Microsoft Word: Creating, Editing and Formatting Documents
  • • Microsoft Excel: Basic Spreadsheets and Formulas
  • • Email Communication Skills
  • • Cybersecurity Awareness and Safe Digital Practices