Course Description
Emerging technologies are transforming the way organisations operate, deliver services, and make decisions. Understanding these technologies enables public officers to anticipate future trends, improve service delivery, and support digital transformation initiatives. This programme introduces participants to key emerging technologies and their practical applications in the public sector.
Course Objectives
The objectives of the course are to enable participants to:
- • understand the concept and importance of emerging technologies.
- • identify key technologies shaping the future of work and public service.
- • recognise opportunities and challenges associated with digital transformation.
- • understand the impact of emerging technologies on organisations and society.
- • promote innovation and responsible technology adoption.
Learning Outcomes
By the end of this course, participants will be able to:
- • explain the role of emerging technologies in organisational transformation.
- • identify key technology trends and their applications.
- • assess the benefits and risks of adopting new technologies.
- • recognise the importance of cybersecurity, ethics, and data privacy.
- • support innovation and digital transformation initiatives within their organisations.
Topics covered:
- • Introduction to Emerging Technologies
- • Artificial Intelligence (AI) and Machine Learning
- • Internet of Things (IoT)
- • Cloud Computing
- • Big Data and Data Analytics
- • Blockchain Technology
- • Robotic Process Automation (RPA)
- • Cybersecurity in the Digital Age
- • Smart Government and Digital Transformation
- • Ethical, Legal and Privacy Considerations
- • Future Technology Trends and Innovation