Course Description
Effective employment relations are essential for maintaining a harmonious, productive, and fair workplace within the Public Service. This programme provides participants with an understanding of employment relations principles, legal frameworks, grievance and disciplinary procedures, employee engagement, and strategies to manage workplace challenges effectively.
Course Objectives
The objectives of the course are to enable participants to:
- • understand the principles and specific characteristics of employment relations in the public service.
- • apply relevant legal frameworks, regulations, and procedures governing public officers.
- • manage grievance and disciplinary matters fairly, transparently, and effectively.
- • strengthen employee engagement and workplace relationships.
- • manage workplace conflicts and minimise employment-related risks.
- • address emerging employment relations challenges in a changing public service environment.
Learning Outcomes
Upon successful completion of the programme, participants will be able to:
- • explain the fundamentals of employment relations within the public service.
- • understand the roles and responsibilities of key stakeholders, including unions.
- • apply appropriate procedures for managing grievances and disciplinary cases.
- • promote positive employee relations and workplace collaboration.
- • identify sources of workplace conflict and apply resolution techniques.
- • anticipate and respond to emerging employment relations issues.
Topics covered:
- • Introduction to Employment Relations
- • Stakeholder Engagement and Union Relations
- • Legal Foundations of Employment Relations
- • Managing Workplace Issues
- • Employee Engagement and Conflict Management
- • Emerging Employment Relations Challenges