Course Description
Information and Communication Technology (ICT) plays a critical role in improving efficiency, productivity, and service delivery in modern organisations. This programme is designed to strengthen participants’ intermediate-level digital competencies, enabling them to use ICT tools more effectively, manage information securely, and support digital transformation initiatives within their workplace. The course focuses on enhancing practical ICT skills, improving workplace productivity, and promoting safe and responsible use of digital technologies.
Course Objectives
The objectives of the course are to enable participants to:
- • strengthen their understanding of intermediate ICT concepts and workplace applications.
- • improve efficiency in using digital tools for administrative and operational tasks.
- • enhance productivity through effective use of office applications and digital platforms.
- • understand basic concepts of data management and information security.
- • apply good practices for managing digital information and online communication.
- • develop awareness of emerging technologies and their impact on the workplace.
- • promote responsible and secure use of ICT resources.
Learning Outcomes
Upon successful completion of the programme, participants will be able to:
- • apply intermediate ICT skills in their daily work activities.
- • use productivity tools more efficiently.
- • manage files, documents, and digital information effectively.
- • understand basic cybersecurity principles and safe ICT practices.
- • use online collaboration tools effectively.
- • identify opportunities for improving workplace processes through ICT.
Topics covered:
- • Intermediate ICT Concepts and Digital Workplace
- • Advanced Use of Productivity Applications
- • Digital Information Management
- • Internet, Email and Online Collaboration
- • Cybersecurity Awareness and Safe ICT Practices
- • Emerging Technologies and Digital Innovation