Course Description
Organisations differ from each other in how well they develop and maintain their knowledge base. Knowledge has become paramount in an organization that seeks to outwit its competitors and achieve excellence. Knowledge has been known to be both tacit and explicit. Knowledge Management concerns the identification, acquisition, development, sharing, utilization and retention of knowledge. This course helps construct the knowledge base of the organisation. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organisation.
Course Objectives
The objectives of the course are to enable participants to:
- • Articulate with the concepts of knowledge, knowledge management and the importance of adopting knowledge management.
- • Understand the importance of the phases of knowledge management namely identification, acquisition, development, sharing, utilization, reutilization and management.
- • Understand how to apply and integrate appropriate components and functions of various knowledge management systems.
- • Learn the importance of IT in the knowledge management process.
- • Adopt a basic approach to knowledge management that will fit in their organization.
Learning Outcomes
By the end of this course, participants will be able to:
- • Understand the importance of knowledge, how it is created and managed.
- • Know the different phases in knowledge management.
- • Develop an approach towards implementing a knowledge management process within their organisation.