Course Description

The increasing use of digital technologies and modern workplace practices requires employees to develop essential IT skills while maintaining awareness of cybersecurity, mental wellbeing, and workplace safety. This programme is designed to provide participants with foundational digital competencies to improve administrative efficiency, access government e-services, communicate effectively, and adopt safe and healthy work practices. The programme integrates digital literacy, cybersecurity awareness, mental health awareness, stress management, and occupational safety principles to support a productive, resilient, and digitally capable workforce.

Course Objectives

The objectives of the course are to enable participants to:

• • develop fundamental digital skills to improve workplace efficiency and productivity.
• • use essential productivity tools such as Microsoft word, excel, and email for daily administrative activities.
• • understand and access government digital platforms and e-services.
• • promote safe digital practices and recognise common cybersecurity risks.
• • understand the importance of mental health and wellbeing in the workplace.
• • recognise signs of stress, burnout, and psychological challenges.
• • apply basic stress management techniques and wellbeing practices.
• • understand fundamental workplace health and safety principles.
• • identify workplace hazards and apply preventive measures.

Learning Outcomes

Upon successful completion of the programme, participants will be able to:

• • use basic digital tools and government e-services effectively.
• • create and manage professional documents, spreadsheets, and emails.
• • apply cybersecurity practices to protect official information.
• • understand the impact of workplace factors on mental wellbeing.
• • recognise signs of stress and burnout and apply appropriate coping strategies.
• • demonstrate awareness of workplace hazards and safety requirements.
• • contribute to a safer, healthier, and more efficient working environment.

Topics covered:

• • Introduction to Digital Government Tools
• • Government Mobile Applications and E-Services
• • Productivity Software and Digital Communication Essentials
• • Cybersecurity Awareness and Safe Digital Practices
• • Understanding Mental Health at Work
• • Recognising and Managing Stress and Burnout
• • Basics of Psychology and Mental Awareness
• • Workplace Safety and Health Essentials