Course Description
Middle managers play a critical role in translating government policies into operational results while driving innovation and organisational performance. This programme equips participants with strategic management, policy implementation, and Artificial Intelligence (AI) competencies to strengthen decision-making, improve service delivery, and support digital transformation within the Public Service.
Course Objectives
The objectives of the course are to enable participants to:
- • strengthen strategic thinking and planning using recognised strategic management tools.
- • develop and implement strategies aligned with organisational priorities.
- • enhance public policy implementation through effective planning, stakeholder engagement, and performance monitoring.
- • understand the fundamentals, opportunities, and challenges of AI in the public sector.
- • promote innovation and responsible ai adoption to improve public service delivery.
Learning Outcomes
Upon successful completion of the programme, participants will be able to:
- • apply strategic management frameworks to analyse organisational environments.
- • develop strategic goals, implementation plans, and performance indicators.
- • lead and monitor public policy implementation effectively.
- • understand ai technologies and their applications within government.
- • address ethical, governance, and regulatory considerations relating to AI.
- • identify opportunities to leverage ai for organisational improvement and service innovation.
Topics covered:
- • Strategic Management in the Public Sector
- • Implementing Public Policy
- • Fundamentals of Artificial Intelligence in the Public Sector