

Course Description
This course has been designed to provide participants know how about undertaking a training needs analysis. A training is effective when it is done subsequent to a training needs analysis. The course will cover the following areas:
- • the objective, reason and outcome for doing a TNA and how does it fit into the organisation.
- • the different TNA approaches; Organisational, Occupational and Individual.
- • factors that lead to success and failure of a TNA.
- • the importance of organisational culture and the operating environment and how to create a positive work environment while conducting a TNA.
- • what techniques to use for specific situations – face to face, questionnaires, individual, group etc.
- • aligning the training needs analysis to the strategic objectives of the organisation.
- • understanding short-term approaches versus long-term situations and at the same time cope with the changing business priorities.
Course Objectives
The objectives of the course are to enable participants to:
- • Prepare and agree an investigation plan for the identification of current and future training needs at organisational, departmental or work group level.
- • Select and use a range of information gathering methods so that training needs are reliably identified within time and cost constraints.
- • Apply a practical technique for the analysis of the information and data to identify needs and determine priorities.
- • Use a structured framework for the development and production of an outline plan to show the proposed training solution.
Learning Outcomes
By the end of this course, participants will be able to:
- • Prepare for training needs analysis projects at a variety of levels – simple to complex situations.
- • Weigh up the strengths and weaknesses of each situation by assessing the big picture and the detail, and working out the best approach.
- • Build trust, rapport and empathy so that the results are valid and worthwhile.
- • Develop and format tables in word programme.
- • Seek the right information that will set up a good training design.
- • Conduct TNA projects in a timely and effective manner.
- • Adapt quickly to changed circumstances and new information.
- • Avoid common pitfalls and traps.
- • Achieve good outcomes for themselves and their organisation.