Course Description

Use of outlook in the public service enables to have a well-coordinated service. This basic course in Outlook has been developed to enable participants to learn outlook as tool to be used in to their daily operations.

The course will cover the following:

  • • Introduction to Outlook
  • • Managing Messages
  • • Maintaining Contacts
  • • Coordinating Calendars
  • • Scheduling Tasks
  • • Organizing Information

 

Course Objectives

The objectives of the course are to enable participants to:

  • • manage messages.
  • • maintain contacts.
  • • coordinate calendars and schedule tasks .
  • • organise information.
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Learning Outcomes

By the end of this course, participants will be able to:

  • • articulate with outlook as a tool of operations in the workplace.
  • • manage message and maintain contacts.
  • • coordinate calendars.
  • • schedule tasks.
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