Course Description
The Advanced Course in Effective Office Management and Supervision is a specialised development programme designed to enhance the knowledge, skills, and competencies of officers in the grade of Office Management Assistant within the Public Sector. The programme focuses on strengthening advanced administrative capabilities, supervisory effectiveness, leadership skills, and managerial competencies required for successful performance in a modern public sector environment. It provides participants with practical knowledge in office management, public administration, governance, financial and procurement processes, human resource practices, information technology, and effective communication. Through a combination of theoretical knowledge, practical exercises, case studies, and workplace applications, the programme aims to develop confident, accountable, and performance-oriented officers capable of contributing effectively to organisational efficiency and quality public service delivery.
Course Objectives
The objectives of the course are to enable participants to:
- • understand the roles, responsibilities, and functions of office management assistants within the public sector environment.
- • apply advanced office management techniques to improve administrative efficiency and effectiveness.
- • develop effective supervisory and leadership skills to manage teams and workplace responsibilities.
- • understand the structure, functions, and operations of public sector institutions in Mauritius.
- • apply principles of good governance, integrity, accountability, and ethical conduct in the performance of their duties.
- • understand and apply relevant human resource management practices in workplace situations.
- • effectively utilise information and communication technology tools to enhance productivity and service delivery.
- • gain knowledge of public sector financial management, procurement procedures, and assets management practices.
- • strengthen communication, interpersonal, and stakeholder management skills.
- • develop problem-solving, decision-making, and organisational skills required for effective office administration.
- • understand the principles of managing public sector organisations and supporting continuous improvement initiatives.
- • contribute positively towards efficient, transparent, and citizen-focused public service delivery.
Learning Outcomes
By the end of this course, participants will be able to:
- • comprehend the roles and functions of public sector institutions in Mauritius.
- • understand government machinery and the public policy-making process.
- • make effective use of information and communication technology tools.
- • understand procurement practices and financial management procedures in the public sector.
- • apply asset management principles and ensure proper stewardship of public resources.
- • identify and apply modern management concepts and practices.
- • demonstrate leadership, supervision, and team-building capabilities.
- • apply principles of good governance, ethics, and accountability.
- • understand human resource practices relevant to workplace management.
- • communicate confidently and professionally on public sector matters.
- • support organisational effectiveness through improved office management practices.
Topics covered:
- • Government Machinery and Public Policy
- • Information and Communication Technology
- • Finance, Procurement and Assets Management in the Public Sector
- • Communication
- • Good Governance in the Public Sector
- • Leadership, Supervision and Team Building
- • Human Resource Management
- • Managing Public Sector Organisations
Course Description
Regulatory Impact Assessment (RIA) is a systematic approach used to evaluate the potential impacts of proposed regulations, policies, and legislative measures before implementation. It supports evidence-based decision-making by assessing costs, benefits, risks, and alternatives, while ensuring that regulations achieve their intended objectives efficiently and effectively. This programme introduces participants to the principles and practical application of RIA, with emphasis on improving regulatory quality within the public sector.
Course Objectives
The objectives of the course are to enable participants to:
- • understand the purpose, principles, and importance of regulatory impact assessment.
- • appreciate the role of ria in improving public policy and regulatory decision-making.
- • apply key steps involved in conducting a regulatory impact assessment.
- • identify and analyse the economic, social, environmental, and administrative impacts of regulations.
- • evaluate regulatory options and alternatives before decision-making.
- • understand stakeholder consultation and evidence-based approaches in regulatory development.
- • promote better regulation and improved public sector outcomes.
Learning Outcomes
By the end of this course, participants will be able to:
- • explain the concepts and benefits of regulatory impact assessment.
- • understand the relationship between regulation, policy objectives, and public outcomes.
- • identify the need for regulatory intervention.
- • assess the potential impacts and risks of proposed regulations.
- • apply basic ria tools and techniques.
- • develop recommendations based on evidence and analysis.
- • support transparent and effective regulatory decision-making.
Topics covered:
- • Introduction to Regulatory Impact Assessment
- • The Regulatory Impact Assessment Process
- • Impact Analysis and Evaluation
- • Stakeholder Engagement and Evidence Gathering
- • Implementing and Reviewing Regulations
Course Description
Public policy is at the heart of government decision-making and public administration. Effective public policies enable governments to address societal challenges, allocate resources efficiently, and improve the quality of public services. Public officers play a critical role in supporting evidence-based policymaking through policy analysis, implementation, monitoring, and evaluation. This programme provides participants with an introduction to public policy concepts, the policy-making process, and the institutional, political, and social factors that influence policy development. It also highlights the importance of evidence-based decision-making, stakeholder engagement, and policy evaluation in achieving effective public sector outcomes.
Course Objectives
The objectives of the course are to enable participants to:
- • understand the fundamental concepts, approaches, and theories of public policy.
- • explain the different stages of the public policy-making process.
- • analyse the influence of political, economic, social, and institutional contexts on public policy.
- • appreciate the importance of evidence, power, and values in policy development.
- • understand the respective roles of the political executive, permanent executive, parliament, judiciary, and other stakeholders in policy-making.
- • distinguish between policy monitoring and policy evaluation.
- • understand the different types of policy evaluation and their purposes.
- • develop the foundational competencies required for effective public policy analysis.
Learning Outcomes
By the end of this course, participants will be able to:
- • explain the concepts and theories underpinning public policy.
- • describe the stages of the public policy cycle.
- • identify the institutional and contextual factors influencing policy decisions.
- • analyse the role of evidence, politics, and stakeholder interests in shaping policy.
- • differentiate between monitoring and evaluation within the policy cycle.
- • explain the various approaches to policy evaluation.
- • apply basic policy analysis techniques to public sector issues.
Topics covered:
- • Introduction to Public Policy
- • The Public Policy-Making Process
- • Context, Evidence and Decision-Making
- • Institutions and Stakeholders in Policy-Making
- • Policy Monitoring, Evaluation and Analysis
Course Description
Public officers are required to interpret and apply legislation, regulations, policies, and administrative procedures in the course of their duties. A sound understanding of the principles of legal interpretation enables officers to apply the law consistently, minimise ambiguity, and make informed decisions that are lawful, fair, and transparent. This programme provides participants with an introduction to the principles, methods, and practical application of statutory interpretation within the Mauritian legal system.
Course Objectives
The objectives of the course are to enable participants to:
- • understand the sources and hierarchy of law in Mauritius.
- • explain the purpose and importance of legal interpretation.
- • apply the recognised principles and canons of statutory interpretation.
- • interpret legislative provisions accurately and consistently.
- • recognise ambiguous provisions and apply appropriate interpretation techniques.
- • understand the role of case law and judicial precedents in interpreting legislation.
- • apply legal interpretation skills to practical workplace situations.
Learning Outcomes
By the end of this course, participants will be able to:
- • explain the structure and sources of Mauritian law.
- • understand how statutes are enacted and interpreted.
- • apply literal, golden, mischief, and purposive approaches to statutory interpretation.
- • interpret key legal provisions within their areas of responsibility.
- • recognise the importance of context, legislative intent, and judicial interpretation.
- • identify common drafting ambiguities and practical interpretation challenges.
- • make legally sound administrative decisions based on proper interpretation of legislation.
Topics covered:
- • Introduction to the Mauritian Legal System
- • Fundamentals of Legal Interpretation
- • Principles and Aids to Interpretation
- • Practical Interpretation of Legislation
- • Interpretation Challenges in the Public Sector
Course Description
Public officers are required to interpret and apply legislation, regulations, policies, and administrative procedures in the course of their duties. A sound understanding of the principles of legal interpretation enables officers to apply the law consistently, minimise ambiguity, and make informed decisions that are lawful, fair, and transparent. This programme provides participants with an introduction to the principles, methods, and practical application of statutory interpretation within the Mauritian legal system.
Course Objectives
The objectives of the course are to enable participants to:
- • understand the sources and hierarchy of law in Mauritius.
- • explain the purpose and importance of legal interpretation.
- • apply the recognised principles and canons of statutory interpretation.
- • interpret legislative provisions accurately and consistently.
- • recognise ambiguous provisions and apply appropriate interpretation techniques.
- • understand the role of case law and judicial precedents in interpreting legislation.
- • apply legal interpretation skills to practical workplace situations.
Learning Outcomes
By the end of this course, participants will be able to:
- • explain the structure and sources of Mauritian law.
- • understand how statutes are enacted and interpreted.
- • apply literal, golden, mischief, and purposive approaches to statutory interpretation.
- • interpret key legal provisions within their areas of responsibility.
- • recognise the importance of context, legislative intent, and judicial interpretation.
- • identify common drafting ambiguities and practical interpretation challenges.
- • make legally sound administrative decisions based on proper interpretation of legislation.
Topics covered:
- • Introduction to the Mauritian Legal System
- • Fundamentals of Legal Interpretation
- • Principles and Aids to Interpretation
- • Practical Interpretation of Legislation
- • Interpretation Challenges in the Public Sector
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