Course Description
In today’s business environment Emotional Intelligence and communication skills are the fundamentals for success in every organisation. It is becoming critical to not only understand the scope of work but be able to analyse and understand one’s self and the people in your team, in terms of motivation, behaviour and performance potential. Emotional Intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others and interact with empathy towards other’s emotions. This workshop explores the basis of Emotional Intelligence and gives guidelines on applying the theories in everyday situations that arise when working with people.
Course Objectives
The objectives of the course are to enable participants to:
- • enable participants to develop confidence and skills to behave and communicate effectively in a wide range of situations.
- • focus on key issues and challenges relating to the development and application of Emotional Intelligence at work, including: developing, maintaining and applying Self Awareness; Social Awareness; Self Management and Relationship Management.
- • introduce powerful and flexible tools and techniques for behaving and communicating effectively, whatever the participants’ previous experience or circumstances.
- • facilitate the development of strategies for improving delegates’ ongoing personal development.
- • cover essential topics in a relatively short time, whilst ensuring an immediate impact.
Learning Outcomes
By the end of this course, participants will be able to:
- • take an audit of your emotional intelligence and reflect on that of your team and of your organisation.
- • have a better practical understanding of what it means to work with emotional intelligence, you will have made an assessment of your intra and interpersonal competencies and how they impact on the way you work.
- • have a strategy for self development in these areas.
- • have a sense of the EI of your team and of your organisation.
- • know how matters of emotional intelligence impact on their practice and productivity.
The 3-Day Foundation Course for newly recruited Management Support Officers sponsored by the Ministry of Public Service and Administrative Reforms introduces new recruits to their duties, how government works, and the basics of good governance. The course builds key office skills such as registry work, record keeping, minute-writing, and clear communication. Participants also learn about teamwork, customer service, and main HR procedures, including recruitment, promotion, training, and pensions. The programme raises awareness of public sector reforms, ethics, accountability, and fraud prevention. It also covers digital transformation, artificial intelligence, data protection, and safe handling of official information. By the end of the course, new officers are better prepared to work confidently and professionally in the public service.
We are pleased to announce that the Institute is now fully operational at its newly built compound, featuring high-tech facilities and modern training infrastructure within the Academic Block. Key amenities include:
- A fully equipped Conference Hall
- Two spacious Lecture Theatres
- A welcoming canteen area with an open terrace
In addition, our campus now boasts a modern Auditorium, fitted with sophisticated sound systems to support conferences, seminars, and cultural events.
Facilities Rental Rates
The rental rates for our facilities are as follows:
Auditorium
|
Facility |
Rental Rates (Rs) |
||
|---|---|---|---|
|
Week days |
Saturdays/Sundays/Public Holidays |
Hourly rates after 16:00 hrs |
|
|
Auditorium (265 seater) |
53,500 |
64,000 |
9,000 |
Conference Hall
|
Facility |
Rental Rates (Rs) |
||
|---|---|---|---|
|
Week days |
Saturdays/Sundays/Public Holidays |
Hourly rates after 16:00 hrs |
|
|
Conference Hall (150 seater) |
46,500 |
50,000 |
7,000 |
Lecture Theatre
|
Facility |
Rental Rates (Rs) |
||
|---|---|---|---|
|
Week days |
Saturdays/Sundays/Public Holidays |
Hourly rates after 16:00 hrs |
|
|
Lecture Theatre (45 seater) |
35,000 |
38,000 |
4,500 |
Training Room
|
Facility |
Rental Rates (Rs) |
||
|---|---|---|---|
|
Week days |
Saturdays/Sundays/Public Holidays |
Hourly rates after 16:00 hrs |
|
|
Training Room (30 seater) |
30,000 |
33,000 |
4,500 |
For more information, please contact us on 490 4015
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